Hello, Kristy. Could I speak to the department that deals with credit card applications, please? 你好,Kristy。請幫我接處理信用卡申請的部門,好嗎?
I can deal with that, Sir. Are you interested in our personal or corporate card? 我可以處理這個問題,先生。您要辦我們的個人卡還是公司卡?
The personal card, please. 麻煩你,辦個人卡。
Is it possible to take care of this over the phone? 是否有可能通過電話來辦理呀?
I'm sorry, Sir, but you will need to come in to your local branch to deal with the application procedure. 對不起,先生,您需要到您的當?shù)胤中腥マk理申請手續(xù)。
Come in and fill out an application form and let us have a duplicate of your ID card. 請您前來填寫申請表,并給我們一份您的身份證件的復(fù)印件。
You'll also need a copy of your guarantor's and he or she will need to sign the form, too. 您還需要一份您的擔保人的身份證件的復(fù)印件,而且他或她也需要在這張表上簽字。
OK ... and what deposit do I need? 好的……我需要什么押金嗎?
I mean, is there a minimum deposit? 我的意思是說,是否需要最低保證金?
You'll need to deposit 1,500 RMB initially. 您需要先繳1500元的押金。
There will also be some small additional charges for this service. 還需要付一點兒手續(xù)費。
That's no problem. How long will the whole thing take? A week? 10 days? 沒問題。整個手續(xù)需要辦多久啊?一個星期?還是10天?
It should all be sorted out within 5 working days after receipt of the required documents. 在收到所需的文件后,5個工作日內(nèi)應(yīng)該能辦完。
Right, I'll contact my guarantor now and we'll come in within the next couple of days. 好吧,我這就聯(lián)系我的擔保人,我們過兩天就來。
Thanks very much for your help. Goodbye. 非常感請你的幫助。再見。