服務英語·火車 黃金句

服務英語·火車 黃金句

1. 火車售票處

1) How long will it take to go to Beijing?

這列直達快車開到北京要多久？

2) This express will go straight from Beijing to Tianjin.

這列快車從北京直達天津。

3) What time is the next train to Beijing?

下一趟去北京的車幾點開？

4) I'd like to have two soft berth tickets to Shanghai for tomorrow.

我想買兩張明天到上海的軟臥票。

5) May I have two lower berths?

我可以要兩張下鋪嗎？

2. 檢票上車

1) Where do I get on the train?

我應該在哪兒上車？

2) You can go to the waiting room. The notice board will tell you which waiting room you need for your train.

你可以去候車廳，公告板上有你要乘坐車次的候車室編號。

3) In the waiting room you have access to several platforms.

候車室可以通向好幾個站臺。

4) Which platform is our train at?

我們坐的那趟車停在哪個站臺？

5) Could you tell me how to go to the platform?

你能告訴我去站臺怎么走嗎？

6) Try to get to the platform 15 minutes before the train leaves.

盡量在開車前十五分鐘到達站臺。

7) Excuse me, please show me your ticket.

您好，請出示您的車票。

8) Please show me your ticket, it says wh-ich seat is yours.

給我看一下你的車票吧，上面有你的座位號。

9) Can I help you with your bags?

用我?guī)湍嵝欣顔幔?/p>

3. 補票用語

1) Your child is already over 1.1m, please buy an adult ticket.

你的小孩已超過1.1米了，請買成人票。

2) Your child is under 1.4m, and you can buy a child ticket.

你的小孩未超過1.4米，可以買兒童票。

3) Sorry, your luggage is overweight, please buy a luggage ticket.

對不起，你的行李已超重，請補票。

4) Please add 20 yuan for your luggage.

您需要加補20元錢。

4. 關于臨時停車

1) How long shall we stop here, please?

請問在這停車多久？

2) This is a temporary stop.

現(xiàn)在是臨時停車。

3) It stays for 10 minutes.

停車10分鐘。

5. 關于火車晚點

1) I am apologizing to every passenger for the train will be late for 20 minutes because of the climate.

對不起，各位旅客。由于天氣原因，列車將晚點20分鐘。

2) The train is now 10 minutes late.

列車現(xiàn)在晚點10分鐘。

3) Please don't worry, the train will arrive on schedule.

請別著急，列車將正點到達。

4) The train will soon be on schedule.

列車很快就會正點的。

6. 火車上的餐飲售貨服務

1) Can I buy food on the train?

我可以在火車上買食物嗎？

2) Yes, a crew member will come by with food for sale.

是的，乘務員會從你身邊經(jīng)過賣東西。

3) Is there a restaurant car on the train? Can you show me where it is, please?

火車上有餐車嗎？你能告訴我它在哪兒嗎？

4) Yes, there is a restaurant carriage by soft sleeper carriage.

是的，有餐車，在軟臥車廂旁邊。

5) Our restaurant car opens at 6:00 p.m. for supper.

我們的餐車晚上6點開始供應晚餐。

6) Can I buy cigarettes on the train?

我能在火車上買到香煙嗎？

7. 火車上的洗漱提醒

1) There is a washroom at the end of each carriage.

在每節(jié)車廂的末端都有洗漱間。

2) Why is the toilet locked?

廁所的門為什么鎖上了？

3) The toilet is always locked when the train arrives at the station. When the train moves again, we will unlock it.

火車進站后經(jīng)常要鎖上廁所的，火車重新開動后，我們就會開門。

4) The train is pulling in, and the toilet is unavailable now. Please wait several minutes.

火車馬上要到站了，現(xiàn)在不能使用廁所，請稍等幾分鐘。

8. 火車到站提醒

1) Our train will arrive at Beijing Railway Station at 18:27.

列車到達北京車站的時間是18點27分。

2) Our next stop will be Beijing Railway Station. Please prepare yourself for getting off the train.

下一站將要到達北京車站，請您提前做好下車的準備。

3) The destination will be reached in about two minutes.

還有大約2分鐘到達終點站。

9. 旅客遺失物品用語

1) Don't worry. We'll try to find it for you.

請不要著急，我們設法幫你找。

2) Don't worry. We'll manage to give it back to you if we find it.

請放心，如果我們找到了，我們設法轉交給你。

3) We'll keep you informed.

我們將隨時通知您。

4) I have got a wallet, but I don't know to whom it belongs.

我剛剛拾到一個錢包，但不知道那是誰的。

5) Please go to the chief conductor.

請到車長那去領。

6) Please check your bag. If there is no problem, please sign here.

請檢查一下您的行李是否完好無損，如果沒有問題，請您在這里簽字。

10. 提醒乘客

1) No dangerous goods are allowed on the train!

嚴禁攜帶危險品上車！

2) These are inflammables, please leave them in our care.

這些是易燃品，請交給我們適當處理。

3) Please take care of your valuable belongings.

請保管好貴重物品！

4) Help us to keep the train clean.

請協(xié)助我們保持火車清潔衛(wèi)生。

5) Take care when you get off the train.

下車時當心。

6) Luggage must not be put in the gateway.

行李不準放到過道上。

7) Mind the gap.

小心臺階間跨度。

8) Please keep gateways clear.

請保持過道暢通。