服務英語·上菜服務 黃金句

服務英語·上菜服務 黃金句

1. 詢問菜肴

1) Here's the fried shelled shrimp. Is it yours?

這是油泡蝦仁，是您的嗎？

2) Is it the Beijing Duck you have ordered?

這是您點的北京烤鴨嗎？

3) May I bring your rice now?

我現(xiàn)在可以上米飯了嗎？

4) Do you want your cold dishes now, sir?

先生，現(xiàn)在上冷盤可以嗎？

5) Your fried peanuts, sir. Where shall I put it?

先生，這是您要的花生米。您看放哪兒好？

6) Shall I put the soup in the middle of the table?

我把湯放在桌子中央，好嗎？

2. 介紹菜肴

1) This one is called fried beef with green pepper.

這道菜叫做青椒炒牛肉。

2) This is your dumplings. Please put a little vinegar on the plate and dip them into it before eating.

這是您的餃子，請在盤子上倒點醋，浸一浸再吃。

3) The Chinese way is to serve the soup first and then the food; if you like, we'll bring you the food first.

按中國的方式，是先上湯再上菜；如果您喜歡，我們可以先上菜再上湯。

3. 顧客催促上菜

1) Would you hurry up?

能不能快一點啊？

2) Where are our dishes?

我們的菜怎么還沒來??？

3) We are starving. Would you please hurry up?

我們都要餓死了，能快點兒嗎？

4) Have you forgotten my order?

你們忘了我點的菜了吧？

5) Excuse me. I ordered a tuna salad half an hour ago. Is it ready?

打擾一下，我半小時前點了金槍魚沙拉，請問好了嗎？

6) I became impatient after waiting so long.

我已經(jīng)等得不耐煩了。

7) Will it be ready in ten minutes?

十分鐘之后能做好嗎？

8) How long will I have to wait?

我還要等多久？

9) My order still hasn't come. Why does it take so long?

我的菜還沒上，怎么這么長時間啊？

10) It will take quite a while to prepare.

您還得再等一陣子。

11) I'm really sorry about that. I'll tell the chef to hurry.

真的很抱歉，我會叫廚師快一點兒。

12) Don't worry, madam. I'll ask the chef to hurry up.

別擔心，女士。我去催促廚師快點。

4. 服務員上錯菜

1) I'm really sorry, but I seem to have misserved a dish.

真對不起，我好像上錯了一個菜。

2) I do apologize for giving you the wrong soup.

我上錯了湯，真抱歉。

3) I want to apologize. Is there anything I could do to make it up?

我該道歉，做什么事情能夠彌補一下呢？

4) I'm afraid there is a mistake. I ordered a sweet and sour grouper.

恐怕你上錯了吧，我點的是糖醋石斑魚。

5) Let me have a check…I'm sorry, sir. It's my fault. I'll change it for you right away.

讓我查看一下……抱歉，先生，是我上錯了。我現(xiàn)在就去幫您換一下。

5. 服務員離開前的話

1) Watch out for the plate. It's a little hot.

請小心盤子，有點燙。

2) I hope you'll have a good time.

祝您玩的愉快。

3) I wish you good health.

祝您健康。

4) Take your time and enjoy it.

您慢慢享用吧。

5) This is the complete course.

全部的菜已經(jīng)上齊了。

6) This fruit plate is on the house. Have a good evening.

這個水果盤是我們餐廳奉送的, 祝您有個愉快的夜晚。

7) Please feel free to contact us if you have any questions.

如果你有什么問題，請隨時和我們聯(lián)系。