服務(wù)英語(yǔ)·客房預(yù)訂 黃金句

服務(wù)英語(yǔ)·客房預(yù)訂 黃金句

1. 提供幫助

1) How can I help you, please?

我能幫您什么忙呢？

2) May I help you, please?

要我?guī)兔幔?/p>

3) Is there anything I can do for you, sir/madam?

有什么需要幫忙的，先生/女士？

2. 預(yù)訂房間

1) Are there any rooms available?

還有空房嗎？

2) I'd like to book a double room for Tuesday next week.

我想訂一個(gè)雙人房間，下周二用。

3) Do you have one single room for two nights?

我想訂兩個(gè)晚上的單人房一間，行嗎？

4) I need a room for Thursday.

我星期四要一個(gè)房間。

5) I want/would like to reserve a room from April 5th to April 9th.

我想訂一個(gè)從4月5號(hào)到4月9號(hào)的房間。

6) I'd like to book a single room with bath from the afternoon of October 4th to the morning of October 10th.

我想訂一個(gè)帶浴室的單人房間，10月4日下午到10月10日上午。

7) By the way, I'd like a quiet room away from the street if that is possible.

順便說(shuō)一下，如有可能我想要一個(gè)不臨街的安靜房間。

3. 房間和房?jī)r(jià)的介紹

1) We have many types of rooms, such as…

我們有許多不同類型的房間，例如……

2) What kind of room do you want to reserve?

你想訂哪種類型的房間？

3) What rate do you prefer?

你想要哪種價(jià)位的？

4) We can give/offer you 30% off/30% discount at weekends.

周末我們房?jī)r(jià)打7折。

5) We will give/offer you 20% off/20% discount for the group reservation.

團(tuán)體預(yù)訂我們優(yōu)惠20%。

6) A single room is 60 dollars per night, 10% tax and 10% service charge extra.

單人間每晚60美元，另外還要加算10%的稅金和10%的服務(wù)費(fèi)。

7) A double room with a front view is 140 dollars per night, one with a rear view is 115 dollars per night.

臨街的雙人房每晚140美元，而背街的雙人房每晚115美元。

8) What's the price difference?

房?jī)r(jià)有何差別？

9) What services come with that?

這個(gè)價(jià)格包含哪些服務(wù)項(xiàng)目呢？

4. 確認(rèn)預(yù)訂

1) How long will you stay in our hotel?

你要在我們酒店呆多長(zhǎng)時(shí)間呢？

2) We still have rooms available which meet your requirements.

我們還有符合你們需要的空房。

3) Under whose name will you reserve?

您以誰(shuí)的名義預(yù)訂？

4) I will confirm your reservation information.

我將確認(rèn)您的預(yù)訂信息。

5) We look forward to your arrival/your coming/seeing you soon.

我們期待您的光臨。

5. 房間滿員時(shí)

1) I am sorry. No rooms are available.

抱歉，沒(méi)有空房。

2) All the standard rooms have been booked on the day you planned to come.

你打算來(lái)的那天，所有的標(biāo)準(zhǔn)間都被訂完了。

3) This is the busiest season. I'm very sorry, but could you call us again on this weekend? We may have a cancellation.

現(xiàn)在是旺季，非常抱歉，但是能不能請(qǐng)您這個(gè)周末再打電話過(guò)來(lái)，可能會(huì)有人取消預(yù)訂。

4) I am sorry, but all the rooms are occupied for the next week.

很抱歉，下星期所有的客房已滿。

5) I am afraid all types of rooms are fully booked on that night. It's peak season now.

恐怕那天晚上各種類型的房間都預(yù)訂滿了?，F(xiàn)在是旺季。

6. 變更預(yù)訂

1) Sorry, due to..., I have to cancel the reservation made in your hotel.

對(duì)不起，因?yàn)椤也坏貌蝗∠谫F賓館的預(yù)訂。

2) I want/would like to change my reservation information.

我想更改我的預(yù)訂信息。

3) I'd like to cancel a reservation.

我要取消一項(xiàng)預(yù)訂。

4) I want/would like to extend it for two more nights.

我想再延長(zhǎng)兩個(gè)晚上。