服務(wù)英語(yǔ)·門廳服務(wù) 情景對(duì)話

服務(wù)英語(yǔ)·門廳服務(wù) 情景對(duì)話

1. 預(yù)訂客房

C=Clerk (前臺(tái)職員) G = Guest (賓客)

C: Good afternoon. Can I help you?

下午好，我能為您提供什么幫助嗎？

G: Yes, I'd like to book a single room for Sunday next week.

在下周日我想預(yù)訂一個(gè)單人間。

* * *

C: That's fine, sir. A single room for Sunday, November 12th.

好的，先生。11月12日（周日），一個(gè)單人間。

G: What is the rate, please?

請(qǐng)問(wèn)價(jià)格如何？

* * *

C: The current rate is $120 per night.

120美元每晚。

G: OK. I'll take it.

好的，我預(yù)訂了。

* * *

C: Very good. Could you tell me your name, sir, please?

好的，請(qǐng)問(wèn)先生您的名字？

G: Yes, it is Smith.

史密斯。

* * *

C: How long will you be staying?

請(qǐng)問(wèn)您打算住幾天？

G: I'll be leaving Monday morning.

我準(zhǔn)備周一早上離開。

* * *

C: Thank you very much, and we look forward to seeing you next Sunday.

謝謝您的預(yù)訂，期望下周日能見到您。

G: Good. That's all settled then. Goodbye.

好，那一切搞定了，再見。

* * *

C: Goodbye.

再見。

2. 入住酒店

C=Clerk (前臺(tái)職員) G = Guest (賓客)

C: Good afternoon. Can I help you?

下午好，我能為您提供什么幫助嗎？

G: Yes, I'd like to check in and I have had a reservation before.

我之前已經(jīng)預(yù)訂了，現(xiàn)在想要入住貴酒店。

* * *

C: Certainly. Can I have the name, please?

當(dāng)然可以，能告訴我您的姓名嗎？

G: My name is Smith.

史密斯。

* * *

C: OK, your room is 505 on the fifth floor. Follow me, please.

好的。您的房間號(hào)碼是五層的505號(hào)房。請(qǐng)跟我走吧。

G: This is your room. How do you like it?

這是您的房間，您覺得怎樣？

* * *

C: Oh, I like it very much.

嗯，我很喜歡。

G: I hope you will enjoy your stay in Hangzhou.

希望您在杭州過(guò)的愉快。

* * *

C: Sure I will. By the way, How about breakfast in your hotel?

我會(huì)的。順便問(wèn)一下，酒店的早餐是怎樣安排的？

G: Breakfast is served between 6:30 a.m. and 9 a.m.. If there's nothing else, I think I must leave now.

早餐是早晨6點(diǎn)30到9點(diǎn)，那如果沒(méi)有其他事情，我就下去了。

* * *

C: Thank you for all you have done.

謝謝你。

G: It's my pleasure.

這是我的榮幸。