服務英語·行李寄存 情景對話

服務英語·行李寄存 情景對話

1. 入住寄存

S= Staff (員工) G= Guest (賓客)

G: I'd like to leave this with you.

我想把這個存您這。

S: Certainly, ma'am. Is there anything valuable or fragile in your bag?

好的，太太。你袋子里有什么貴重的或易碎的東西嗎？

* * *

G: No.

沒有。

S: Thank you. Here is your tag 33.

謝謝，這是你的33號號碼牌。

* * *

G: When does the cloakroom close?

衣帽間什么時候關？

S: This cloakroom is open until 9:00 p. m.

衣帽間開放到晚上9點。

* * *

G: Oh, dear! I won't be back until about 10:30 tonight. Where can I pick up my bag?

天啦，我直到晚上10點半左右才回來。我到哪里去拿我的包？

S: We will transfer your bag to the Lobby Cloakroom. You may collectit there, ma'am.

我們將把您的包放到大廳的衣帽間。您可以到那兒去取，太太。

* * *

G: I see. Thanks a lot.

我明白了，非常感謝。

S: You're welcome!

不用謝！

2. 退房寄存

S= Staff (員工) G= Guest (賓客)

S: Front Desk. May I help you?

服務臺，能為您效勞嗎？

G: I'm going to check out tomorrow, but I will be back in a week. Can I leave my luggage here?

我會在明天退房，但一星期后會回來，我可以把行李存在酒店里嗎？

* * *

S: Yes, sure. We do have a storage service. When will you check out tomorrow?

當然可以，先生，我們是有寄存服務的，請問您明天什么時候退房？

G: About nine-thirty in the morning.

大約早上9:30吧。

* * *

S: Then shall we arrange the bellboy to pick up your luggage at 9:00?

那么我們安排服務生9點來取行李可以嗎？

G: Sure.

可以。

* * *

S: May I have your room number, please?

請告訴我您的房間號碼，好嗎？

G: 1218.

1218。

* * *

S: 1218. We'll collect your luggage at 9:00 tomorrow. Would you then come to the Front Desk to get your storage receipt, please?

1218。我們明早9點來取行李，然后麻煩您之后到服務臺來取收據(jù)。

G: Thank you very much, bye!

謝謝，再見。

* * *

S: You're welcome. Goodbye.

不用客氣，再見。