五步讓你成為最優(yōu)秀的管理者

     3. Improve as a communicator Communication may be the single most important skill of a manager. Communication skills can be improved through practice. When you’re trying to get a point across to someone else you often think long and hard about what you want to say. That is the wrong way to go about it. Instead of focusing on what you want to say to get your point across, you should focus on what you want the other person to hear.

　　3. 更好地與成員交流交流是管理者最重要的技能。你的交流技巧可以通過(guò)練習(xí)提高。當(dāng)你努力讓他人明白你的觀點(diǎn)時(shí)，你經(jīng)常對(duì)你想說(shuō)的話冥思苦想很長(zhǎng)時(shí)間，這種方法是錯(cuò)誤的。你不必苦想如何表達(dá)以讓他人明白你的觀點(diǎn)，而應(yīng)把注意力放到你希望他人聽(tīng)到什么意見(jiàn)上。