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三星因COVID-19關閉所有美國門店

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2020年03月19日

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Samsung is closing all US stores due to COVID-19

三星因COVID-19關閉所有美國門店

We often hear about tech stores being closed in countries like China and Italy because of the widespread cases of confirmed COVID-19 infections there. It was really only a matter of time before such scenarios reach the US and it finally has happened. Samsung has announced the immediate and temporary shutdown of all its stores in the US, a much-needed move but at a very inopportune time for the company.

我們經(jīng)常聽說,在中國和意大利等國,由于確診的COVID-19感染病例普遍存在,科技商店被關閉。這種情況出現(xiàn)在美國真的只是時間問題,而它終于發(fā)生了。三星(Samsung)宣布立即暫時關閉其在美國的所有門店,這是一項非常必要的舉措,但對該公司來說卻不合時宜。

Given how people are moving indoors, one would expect that the number of sales of computing and mobile devices to rise in the coming days and weeks. Work From Home arrangements only work if you have the right work equipment and quarantines are easier to bear when you also have entertainment devices to while away the time.

考慮到人們在室內(nèi)活動的方式,可以預期,未來幾天或幾周內(nèi),電腦和移動設備的銷量將會上升。只有在你有合適的工作設備的情況下才能安排在家工作,而只有當你有娛樂設備來打發(fā)時間的時候,隔離才更容易忍受。

三星因COVID-19關閉所有美國門店

Given consumer buying habits, however, purchasing these products would often mean walking into stores even just to test various options out. The close contact could inevitably lead to the risk of COVID-19 infection and Samsung can’t risk both the health of its employees and customers as well as the PR mess it would result in.

然而,考慮到消費者的購買習慣,購買這些產(chǎn)品往往意味著走進商店,甚至只是為了測試各種選擇。這種近距離接觸不可避免地會導致COVID-19感染的風險,三星不能拿員工和客戶的健康以及由此帶來的公關混亂來冒險。

That’s not to say people won’t have any recourse now as Samsung is still accepting orders on its online stores which it promises to fulfill as quickly as it can. All customer support will have to happen online or through phone though, which means lines will most likely be busier than ever.

這并不是說人們現(xiàn)在沒有任何追索權(quán),因為三星仍在接受其在線商店的訂單,并承諾將盡快完成訂單。所有的客戶支持都必須在網(wǎng)上或通過電話進行,這意味著線路將比以往更加繁忙。

This doesn’t bode well for the Galaxy S20 series, which was already seeing low sales in South Korea due to the COVID-19 outbreak. When weighing between expenses for supplies and the Galaxy S20’s high price tags, people will presumably opt for the more immediately critical investment at this period in time.

這對Galaxy S20系列來說并不是個好兆頭,由于COVID-19的爆發(fā),該系列在韓國的銷量已經(jīng)很低。在權(quán)衡供應費用和Galaxy S20高昂的價格時,人們大概會選擇在這一時期內(nèi)進行更必要的投資。


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