A customer walked into our store looking for Christmas lights. I showed her our top brand, but—wanting to make sure each bulb worked—she asked me to take them out of the box and plug them in. I did, and each one lit up. "Great," she said. I carefully placed the string of lights back in the box. But as I handed them to her, she looked alarmed. "I don’t want this box," she said abruptly. "It’s been opened."
一位顧客進(jìn)我們的商店買圣誕燈。我給她看了我們店里最好的牌子,但還需確認(rèn)一下燈泡是否正常。她讓我把燈泡從盒子里拿出來(lái),然后通上電。我照做了。每一個(gè)燈泡都是正常的。她說(shuō):“非常好。”我小心翼翼地把這串圣誕燈放回盒子里??僧?dāng)我把這一盒燈泡交給她時(shí),她吃驚地看著我,突然說(shuō):“我不要這一盒,它打開過(guò)的。”