Writing 4 你昨天在超市購物時遭遇了一件不開心的事。寫一封E-mail向超市經(jīng)理投訴,告訴他事情的經(jīng)過,并提出你希望的解決方案。(文中不得出現(xiàn)真實的校名或人名)
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Dear manager,
I'm writing to complain about something I experienced in your supermarket yesterday.I was about to leave the clothing section when a shop assistant walked up to me and recommended a T-shirt to me.Overwhelmed by her words of praises,I took the T-shirt,intending to try it on.At that moment,the shop assistant assured me that this one is just of my size and tried every means to persuade me to go straight to the check-out.I did,but soon I found the T-shirt doesn't actually fit me well.I asked for help at the service desk,only to be told that T-shirt of this style was not available in a smaller size and that customers were not to obtain a refund for clothes.I believe I was suggested that I give up my legal rights and take responsibility for my losses.
Informed of the whole story,you must have a clear idea who is to blame for this unpleasant shopping experience.What the shop assistant did was nothing but take me in by concealing the fact that there was no T-shirts of my size in stock.I'm a regular customer of your supermarket because I know you and your staff apply the saying “honesty is the best policy” to practice.Therefore,I insist that the shop assistant should give me an explanation of her inappropriate behavior and apologize to me from the bottom of her heart.As for my purchase,whether to change it for a smaller one or arrange a refund,you must make up for my losses.I'll still believe in your supermarket if my complaint can be dealt with properly.
I'm looking forward to your early reply.
Sincerely yours,
Alice