805.Good morning,Housekeeping,may I help you?早上好,客房部,我可以幫您嗎?
806.Yes,I’d like to know about your laundry service hours.是的,我想了解你們的洗衣服務(wù)時間。
807.If your laundry is received before 10am,we will deliver it to your room by 4pm the same day.
如果您的衣服是在早上10點(diǎn)前送洗的,我們將在當(dāng)天下午4點(diǎn)把衣服洗好送到您房間。
808.If we receive your laundry before 3pm,we will get it back to you by noon the next day.
如果您的衣服是下午3點(diǎn)送洗的,我們將在第二天中午前把您的衣服送回給您。
809.The laundry rate chart is contained in the stationery folder in your dresser’s drawer,sir.洗衣價目表放在您梳妝臺抽屜的文具夾里,先生。
810.Would you please send someone to room 502 to pick up some laundry for me?您可以派人到502房間來取一下我的送洗衣服嗎?
811.Yes,sir. The roommaid will be there in a few minutes.好的,先生,服務(wù)員過幾分鐘就到您的房間來。
812.I have some shirts to be washed. 我有一些衣服要洗。
813.When do you need them,sir?您什么時候需要取回,先生?
814.Will tomorrow morning be all right?明天早上送給您行嗎?
815.That’ll be fine,but I have a suit that I would like pressed before 7 this evening.
可以,不過我有一套衣服想在今晚7點(diǎn)前燙好。
816.I am sorry. It won’t be possible for this evening 對不起,今晚恐怕不行。
817.Housekeeping,may I come in?… can I help you?客房服務(wù),我可以進(jìn)來嗎?……有什么可以幫您?
818.Could you fill out the laundry form,please?請您填一下這張洗衣單,好嗎?
819.The laundry form is in the drawer of the writing desk.洗衣單放在寫字臺的抽屜里。
820.Do you want these shirts starched,sir?您想要這些襯衣上漿嗎,先生?
821.I’d like this sweater to be washed by hand in cold water,it might shrink otherwise.
我想這件毛衣要放在冷水中用手洗,否則它會縮水的。
822.By hand in cold water,I understand.用冷水手洗,我明白了。
823.Could you send someone to pick up my laundry,please?您能派人來取一下我的送洗衣服嗎?
824.Certainly,madam. But I’m afraid it’s too late for today’s laundry. We can deliver it tomorrow around 4pm.
當(dāng)然可以,太太,不過恐怕今天洗衣太晚了,我們可以明天下午4點(diǎn)前送回來。
825.May I know your room number,please?請告訴我您的房號,好嗎?
826.Could you leave your laundry on the bed,if you are going out,sir?如果您要外出,先生,請您把送洗的衣服放在床上好嗎?
827.I’d like this garment dry-cleaned,please.我想把這件衣服干洗一下。
828.We don’t have the facilities and we cannot take responsibility for any damage. 我們沒有這方面的設(shè)施,而且我們對任何損壞不負(fù)責(zé)任。
829.I’m sorry,but we don’t have the special equipment necessary.對不起,我們沒有這種必備的特殊洗衣設(shè)備。
830.I’m sorry we couldn’t help you,madam.非常抱歉,我們幫不了您。
831.Do you have a mending service for clothes?你們有織補(bǔ)衣服服務(wù)嗎?
832.I’m sorry,sir. We can mend a seam but not a hole.對不起先生,我們可以補(bǔ)裂縫,但不能補(bǔ)洞。
833.There is a stain on this jacket,I’d like it removed before it’s dry-cleaned.這件夾克上有污跡,我想在干洗前先去掉它。
834.What kind of stain is it,sir?是哪種污跡,先生?
835.I spilled some sauce on it.我把醬油灑在上面了。
836.We will do our best to remove the stain but we cannot guarantee the result.我們將盡力去掉這塊污跡,但我們不能保證肯定可以去掉。
837.For laundry service,please dial 101 and you will get the housekeeping.需要洗衣時,請撥101,那是客房部。
838.The laundry forms and bags are in the top of the right-handed drawer of the writing table.洗衣單和洗衣袋放在寫字臺右手的第一個抽屜里。
839.Is this for washing,madam?女士,這是要洗的衣服嗎?
840.Is this for dry-cleaned,sir?先生,這衣服要干洗嗎?
841.We have a special 4-hour laundry service. 我們有4小時特別洗衣服務(wù)。
842.If you are a hurry,we have a two-hour quick service.如果您很急,我們有2個小時加急服務(wù)。
843.We deliver your laundry within 4 hours at 50% extra charge.我們在4小時之內(nèi)將衣服送給您,并加收50%費(fèi)用。
844.There is an extra charge of 50% for quick service. 快洗服務(wù)要額外加收50%費(fèi)用。
845.I’m sorry,but we don’t have the special equipment necessary. 對不起,我們沒有所需的特種設(shè)備。
846.I’m afraid we couldn’t remove the stain.恐怕我們無法擦掉這塊污點(diǎn)。
847.We can only do simple mending.我們只能做簡單織補(bǔ)。
848.We will refund the cost of the laundry and the new sweater.我們將退還您洗衣服的費(fèi)用和毛衣錢。
849.We are very sorry for the inconvenience.給您帶來不便,非常抱歉。
850.If you have some laundry to be washed,just leave it in the laundry bag. the laundry bag is hung behind the bathroom door.
洗衣袋在浴室門的后面掛著,如果您有衣服要洗,請放在洗衣袋里,每天上午9點(diǎn)左右收取。
851.I’d like to have my overcoat dry-cleaned,my shirt and pyjamas laundered and my suit pressed.
我的大衣要干洗,襯衫和睡衣要水洗,并燙一套西服。
852.I’m in a hurry,I have to wear it tomorrow morning.這件衣服要快件,明天早上我要穿。
853.You can get your laundry back earlier,but there is an extra charge for quick service.衣服可以早些時間送回,但您要付額外的加急費(fèi)。
854.The collar of this woolen sweater isn’t clean,please ask them to re-wash it. 這件羊毛衫領(lǐng)口沒洗干凈,請?jiān)傧匆槐椤?/p>
855.Sorry,the cuff of your shirt was damaged when we pressed it. We’ll pay for it.對不起,這件襯衫的袖子燙壞了,我們會賠您的。
856.We apologize for having trouble you so much.抱歉,我們給您添了許多麻煩。
857.Please fill out this pressing form and I will call the laundry to get it for you.請?zhí)顚戇@張燙衣表格,我會叫洗衣服務(wù)來收取的。
858.Do you have anything to be cleaned?您有衣服要洗嗎?
859.Yes,I have two pairs of trousers and some other things to be washed and ironed.有的,這兩條褲子要洗,還有一些要燙。
860.When do you need them back?is it in a hurry?您想什么時候返回?要快洗嗎?
861.When can I get the laundry back?什么時候可以送回我的衣服?
862.Here is the money we found in the pocket of your pants.這是我們在您交洗的褲子口袋里發(fā)現(xiàn)的錢。
863.This coat is not mine,and there is one shirt missing.這件衣服不是我的,我還缺一件襯衣。
864.I’m sorry for this inconvenient. We will handle it soon. 給您帶來不便真抱歉,我們會馬上處理。
865.There is a hole in this coat,please mend it for me.衣服上有一個洞,請代為織補(bǔ)一下。
866.I don’t think it will look nice after mending,because the hole is too big.這個洞比較大,織補(bǔ)后不一定能恢復(fù)原樣。
867.Your coat has been mended,is it all right?您的衣服已織補(bǔ)好了,您看是否滿意?
868.It’s very well done,indeed,thank you.織補(bǔ)得很好,謝謝。
869.There is a button missing on my coat,can you sew on a button for me?我掉了一個扣子,你能幫我配一個嗎?
870.It’s difficult to get a same one,I’m afraid.配一樣得,恐怕有點(diǎn)難。