第一句:I reconfirmed it before I came.
在我來之前還確認(rèn)過。
A: Have you made a reservation?
您預(yù)定了嗎?
B: Yes. We've booked them for our tour group from US. Travel Service and the group code is here with 17 passengers. I reconfirmed it before I came.
是的。我們?yōu)槊绹鴣淼穆眯袌F(tuán)預(yù)訂的。旅行社號和團(tuán)隊(duì)號在這兒,共17名游客。在我來之前還確認(rèn)過。
第二句:Can we have 10 twins and 2 singles instead?
我們能改成10個(gè)雙人間和2個(gè)單人間嗎?
A: We are holding 11 twins for two nights for you.
我們?yōu)槟銈儨?zhǔn)備了11個(gè)雙人間,兩晚。
B: Right. But there's a change. Can we have 10 twins and 2 singles instead?
好,但有變化。我們能改成10人雙人間和2人單人間嗎?
相關(guān)表達(dá):
group check-in 指的是團(tuán)隊(duì)入住;book當(dāng)動(dòng)詞時(shí)的意思是預(yù)定。酒店里的經(jīng)理分工較明確,比如:
assistant manager 大堂經(jīng)理
front office manager 前臺部經(jīng)理
duty manager 值班經(jīng)理
manager of room division 客房部經(jīng)理