新英文面試口語 107你如何激勵(lì)員工進(jìn)行改善的?

[00:00.15]What type of performance problems have you encountered in people who report to you,and how did you motivate them to improve? 在下屬的工作表現(xiàn)方面，你曾經(jīng)遇到過什么問題?后來你又是如何激勵(lì)他們進(jìn)行改善的? [00:09.28]I once had an employee who was very careless-he made tons of typons on every page of the reports he wrote and also sometimes sent e-mails to the wrong people. 我曾經(jīng)有一位非常粗心大意的員工。他寫的報(bào)告每一頁都有好多處打錯(cuò)的地方，有時(shí)發(fā)電子郵件還會(huì)弄錯(cuò)收件人。 [00:22.49]One time he sent an e-mail he was supposed to send to a vendor to our client! 有一次，他還將原本要發(fā)給賣方的電子郵件誤發(fā)給了客戶! [00:28.08]So I told him to come up with a system that would prevent such careless mistakes. 于是，我讓他想出一個(gè)辦法，以防止再犯下這種粗心的錯(cuò)誤。 [00:33.36]He placed a note right on his computer to remind him to double-check the e-mail addresses he was sending messages to. 他在電腦上貼了一張便條，提醒自己不要忘記再次確認(rèn)郵件的收件人是否正確。 [00:41.33]He also began to review his reports three times instead of just once before he turned them in to me. 此外，在將報(bào)告交給我之前，他也至少反復(fù)看過三次，而不再是只看一次。 [00:49.20]The number of mistakes was greatly reduced and within an acceptable range,although he still made mistakes. 雖然他還是會(huì)犯錯(cuò)誤，但是錯(cuò)誤的數(shù)量已經(jīng)減少到可以接受的程度了。

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