外貿(mào)口語一點(diǎn)通第78期:履行合同(3)
張先生，我們有一些品質(zhì)管理的問題。
[00:04:17] We need to go to the source to work them out.
我們必須找出問題的根源并且設(shè)法解決這些問題。
[00:06:42] What problem are you having, exactly?
你們究竟有什么問題呢?
[00:11:06] The complaint rate for our new product line is very high, almost eight percent.
我們對新產(chǎn)品的投訴率很高，幾乎高達(dá)百分之八。
[00:16:20] That is high.
這的確很高。
[00:18:19] Yes.
沒錯(cuò)。
[00:19:04] We keep finding problems when testing the sound boards.
我們在測試聲卡時(shí)一直在發(fā)現(xiàn)問題。
[00:23:20] But your promotional materials claim the broads are the least expensive of their types on the market.
可是這是你們的促銷材料上要求這種聲卡必須是市場上同類產(chǎn)品中最便宜的。
[00:30:15] The least expensive, but still fully functional.
我們是要最便宜的但是也要有完備的功能啊。
[00:34:10] And we think that your factory needs to take measures to improve quality control.
我們認(rèn)為你們的工廠需要采取有效措施來改善你們的品質(zhì)管理。
[00:39:56] That will involve additional expenses for us, which we will have to pass on to you as a rate hike.
那就意味著我們會有額外的開支，而我們會把價(jià)格增加的部分轉(zhuǎn)嫁到你們身上。
[00:47:29] I am afraid that is not acceptable.
這恐怕我們無法接受。
[00:49:52] You contract says that you will deliver a product with a reject rate of less than six percent.
你們的合同上說你們會以低于百分之六的瑕疵率交貨的。
[00:56:03] Well, I will tell you what, Mr. Li.
嗯，李先生，我跟你說，
[00:59:21] I will review the contract and talk with management.
我會再看一遍合同，并和管理部門討論一下。
[01:03:01] Then we will get together and hash this out.
然后我們會一起討論并解決這個(gè)問題的。
