外貿(mào)英語(yǔ)一點(diǎn)通第183期:市場(chǎng)調(diào)研之售后服務(wù)

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A:Good morning, sir. May I help you?

上午好，先生。我可以為您效勞嗎?

B:Yes. I'd like to speak to the manager, please.

我想見(jiàn)你們的經(jīng)理。

A:I'm sorry our manager has been out. What can Ido for you?

對(duì)不起，我們的經(jīng)理出去了，我可以幫助您嗎?

B:I bought a computer from your company the day before yesterday, but it doesn't work today.

我前天從你們公司買了一臺(tái)電腦，可是今天就壞了。

A:So you are saying you turn on the computer and see nothing.

您是說(shuō)您開(kāi)機(jī)后，什么都看不見(jiàn)?

B:Yes, it is so strange.

是的，就是那么奇怪。

A:From what you said, sir. I would say that you have a larger problem than just the monitor. It can be anything inside the computer.

先生，從您說(shuō)的情況看，這不僅僅是顯示器的問(wèn)題，可能是內(nèi)部的故障。

B:No matter what problem is, I need the computer to work.

不管是什么原因，我需要電腦工作。

A:I see, is there any way you could bring it in to be locked at? If not, our repairperson can come to you.

我明白。您能夠?qū)㈦娔X送來(lái)給我們看看嗎?

B:I would prefer if he comes here.

我倒寧愿他來(lái)。

A:No problem, sir.

沒(méi)有問(wèn)題，先生。