脫口說(shuō)旅游英語(yǔ)口語(yǔ)大全賓館服務(wù)：Dealing with complaints 處理投訴

00:00

00:00

MP3下載 文本下載

https://online2.tingclass.net/lesson/shi0529/0009/9488/30.mp3

https://image.tingclass.net/statics/js/2012

Dealing with complaints

處理投訴

1.I'm awfully sorry.

非常對(duì)不起。

2.I do apologize.

我向您道歉。

3.I'll make a note of that.

我會(huì)把這件事記下來(lái)的。

4.Everything will be taken care of。

一切都會(huì)安排妥當(dāng)?shù)摹?/p>

5.l'm awfully sorry for my carelessness.

對(duì)于我的粗心大意我非常抱歉。

6.I understand how you feel and we'll try to do our best to help you.

我理解您的心情，我們會(huì)盡最大努力幫助您。

7.I'll take care of it personally.

我會(huì)親自去解決這件事的。

8.We're trying to Fnd the cause. could you wart a little longer, please?

我們正在查找原因，請(qǐng)您再等一會(huì)兒，好嗎?

9.Please relax. Ill takk care of it according to your request.

請(qǐng)放心，我將按您的要求辦。

10.I'm ure the waitress didn't mean to be rude to you.

我敢肯定服務(wù)員不是故意對(duì)您無(wú)禮的。

11.They are awfully sorry for the inconvenience.

他們對(duì)于由此帶來(lái)的不便深表歉意。

12.I'11 attend to it right away.

我馬上處理此事。

13.I'11 report it to the maintenance.

我會(huì)將此事告知維修人員。

14.1I'm awfully sorry!I really ought to have known it better.

很對(duì)不起!我真該早就想到的。
擴(kuò)展閱讀：

旅游英語(yǔ)口語(yǔ)

旅游業(yè)英語(yǔ)

如何說(shuō)服男友帶你去海外旅游?