專業(yè)商務(wù)英語口語視頻教程(高級):12.Highlighting and Emphasizing

小編導語：該視頻主要講述了突出與強調(diào)，通常對于重要的事情我們會特別強調(diào)它，在該視頻中，通過對正式反饋與非正式反饋的討論，來練習強調(diào)某一事物重要的英語口語表達，接下來和小編一起來學習吧！

Informal feedback is really simple to get.

獲得非正式的反饋非常簡單。

The feedback is certainly an improvement over the formal feedback.

該反饋是對正式反饋的一個改進。

We can contrast the results from the company's formal product feedback...

我們可以從對公司產(chǎn)品的正式反饋中對比這一結(jié)果…

...with the results I found in informal conversations.

…結(jié)果我發(fā)現(xiàn)在非正式的談話中…

There is a remarkable difference in both the type and quality of feedback from these two methods.

來自這兩種形式的反饋，其形式與質(zhì)量都存在顯著差異。

Do you think it's possible for anyone to achieve this kind of result through informal customer feedback?

通過客戶的非正式反饋，你認為有可能所有人都會達到這種效果嗎?

Frankly speaking, yes.

坦白來說,是的。

There is nothing complex about the method.

該方法并不是很復雜。

The essential point is that you have to create a space for it during meetings or conversations with clients.

關(guān)鍵在于, 在會議或與客戶交談期間，你必須為它創(chuàng)造一個空間。

Exactly!

正是如此!

Let me reiterate. It's critical to be open to hearing client feedback.

我再重申一遍，關(guān)鍵是聽取客戶的反饋。