異類之不一樣的成功啟示錄 第147期:以傾聽者為導向的國家文化

"Today, weather radar has helped us a lot," he says. Weather radar has helped us a lot?

“今天，氣候雷達對我們提供了很大幫助。”他說。氣候雷達對我們提供了很大幫助？

A second hint from the flight deck. What the engineer means is just what the first officer meant.

這是機組人員所作的第二個暗示。飛行工程師所說的正是副駕所提到的。

This isn't a night where you can rely on just your eyes to land a plane.Look at what the weather radar is telling us.There is trouble ahead.

“今天晚上不適合進行目測著陸，天氣雷達的監(jiān)測告訴我們：前面有危險。”

To western ears, it seems strange the flight engineer would bring this subject up just once.

在西方人聽來，在這個時候談論這個話題是件很奇怪的事。

Western communication has what linguists call a "transmitter orientation"—that is, it is considered the responsibility of the speaker to communicate ideas clearly and unambiguously.

語言學家稱西方人的溝通為“以說話人為導向”——這意味著清楚并準確地表達想法是說話者的責任。

Even in the tragic case of the Air Florida crash, with a first officer never does more than a hint about the danger opposed by the ice, he stills hints four times, phrasing his comments four separate ways in an attempt to make his meaning clear.

盡管在佛羅里達墜機事件的悲劇中，副駕沒有直接講出被冰覆蓋是件危險的事，但是他仍然暗示了四次，用四種不同的方式表達了他的意見，試圖清楚地表達出自己的看法。

He may have been constrained by the power distance between himself and the captain, but he was still operating within a western cultural context, which holds that if there is confusion, it is the fault of the speaker.

他可能受制于他與機長之間的權利距離，但是他畢竟是處于西方文化環(huán)境中，因此如果發(fā)言會讓人誤解，那這就是說話者的失誤。

But Korea, like many Asian countries, is receiver oriented. It's up to the listener to make sense of what is being said.

在韓國，像其他亞洲國家一樣，是以傾聽者為導向的國家文化，他們傾向于去傾聽理解對方所說的事物。

In the engineer's mind, he has said a lot.

在工程師眼里，他已經說得夠多了。

Ho-min Sohn gives the following conversation as an illustration, an exchange which's between an employee, Mr Kim, and his boss, a pision chief.

候名松提供了下面一段對話作為例子，這是發(fā)生在雇員金先生和他的老板，一位部門主管之間的一段對話：

Division chief: It's cold and I'm kind of hungry.What that means, Sohn sais is, why don't you buy a drink or something to eat?

主管：我感到又冷又餓。(意思：你為什么不給我買點喝的或是吃的？)

Mr. Kim: How about a glass of liquor?Meaning: I will buy liquor for you.

金先生：來杯飲料怎么樣？(意思：我給你買杯飲料。)

Division chief: It's ok. Don't bother. Meaning: I'd accept your offer if you repeat it.

主管：沒事，不要麻煩了。(意思：如果你堅持的話我就接受了。)

Mr Kim: You must be hungry. How about going out? Meaning: I insist on treating you.

金先生：你一定是餓了，出去吃怎么樣？(意思：我堅持請你。)

Division chief: Shall I do so? Meaning: I accept.

主管：有這個必要嗎？(意思：好吧。)