第83天:怎樣向客戶做解釋

　　星級(jí)典句：

　　第一句：Well, it will probably take another few weeks.

　　嗯，可能還需要幾個(gè)星期的時(shí)間。

　　A: I don't understand this.

　　我弄不明白。

　　B: What?

　　怎么了?

　　A: When exactly are you going to finish this job?

　　你們到底什么時(shí)候才能完成這項(xiàng)工作?

　　B: Well, it will probably take another few weeks.

　　嗯，可能還需要幾個(gè)星期的時(shí)間。

　　第二句：I realize it appears simple enough, but there is a lot of red tape to wade through.

　　我知道，這工作看上去是簡(jiǎn)單，卻有許多公文手續(xù)需要辦理。

　　A: I realize it appears simple enough, but there is a lot of red tape to wade through.

　　我知道，這工作看上去是簡(jiǎn)單，卻有許多公文手續(xù)需要辦理。

　　B: Fair enough, but I'm still a bit unclear about the details. Could you go over the main points with me again?

　　情有可原，但是具體細(xì)節(jié)我還是不清楚。你可以把一些要點(diǎn)再給我解釋一遍嗎?

　　A: I'd be glad to. Why don't you come into my office?

　　非常樂(lè)意。請(qǐng)到我辦公室來(lái)談好嗎?

　　老客戶的重要程度在這里就不再說(shuō)，任何從事銷售工作的人都深知。老客戶的維護(hù)成本遠(yuǎn)低于新客戶開(kāi)發(fā)成本，且維護(hù)好已有客戶，讓已有客戶商量比開(kāi)發(fā)新客戶要容易得多。

　　其他表達(dá)法：

　　I'm glad I was able to help. 能幫助您我很高興。

　　Please call me if you have any more questions. 再有問(wèn)題請(qǐng)打電話給我。