銀行英語情景口語 第198期:銀行卡業(yè)務(wù) 銀行卡掛失(2)

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Yes,I'm here. What details do you need from me? 是的，我在這里呢。你需要我提供什么樣的詳細(xì)信息?

Did you check with reception at your hotel? 您到您住的酒店前臺詢問過嗎?

Yes, I did. But nobody has handed it in as yet. 是的，我問過了。但到目前為止還沒有人交到那兒。

OK, that's fine, Sir. We just need to ask you some questions for security purposes. 好的，沒問題，先生。為安全起見我們還需要問您一些問題。

Please, go right ahead. 行啊，請現(xiàn)在就問吧。

Could I have your name, please? 請您告訴我您的姓名，好嗎?

And do you know your card number? 還有，您知道您的信用卡號碼嗎?

I'm Mike Kowalski and my card number is 521167844, but there are some other numbers at the beginning. 我叫Mike Kowalski，我的信用卡號碼是521167844,但在前面還有其他一些數(shù)字。

I'm not sure what they are. 我不能肯定是什么。

That should be fine, Mr Kowalski. And your PIN number? 這應(yīng)該沒有問題，Kowalski先生。另外您的密碼是什么?

It's 671029,my birthday. Silly to choose such a simple one, I suppose! 是671029，是我的生日。我猜想用這樣一個簡單的密碼挺傻的!

That's completely natural. Most of our customers do the same thing. 這很正常呀。大多數(shù)我們的客戶都是這樣做的。

Could you just hold for a moment please? Thank you. 請您稍等片刻，好嗎? 謝謝您。