服務(wù)英語·結(jié)賬退房 情景對話

服務(wù)英語·結(jié)賬退房 情景對話

1. 信用卡支付

S= Staff (員工) G= Guest (賓客)

S: Good morning, sir. May I help you?

早上好，先生，我能為您提供什么幫助嗎？

G: I'd like to pay my bill now.

我想現(xiàn)在結(jié)賬。

* * *

S: Your name and room number, please?

請問您的名字和房號？

G: Smith, Room 505.

史密斯，505房間。

* * *

S: Have you used any hotel service?

請問您是否使用過酒店的服務(wù)設(shè)施？

G: Yes, I just had breakfast at the dining room, but I didn't use any other services.

我剛在餐廳吃過早餐，其他沒有了。

S: OK. This is your bill, a total of 260 US dollars.

好的，這是您的賬單，一共260美元。

G: Can I pay by credit card?

我能用信用卡支付嗎？

* * *

S: Certainly. May I have your card, please?

當(dāng)然，請給我您的信用卡。

G: Here you are.

給您。

* * *

S: Please sign your name here.

請簽一下名。

G: OK. Here you are.

好的，給您。

* * *

S: Here's your receipt. Welcome you to come again.

這是您的發(fā)票，歡迎再一次光臨。

G: Thank you very much.

謝謝。

2. 現(xiàn)金支付

S= Staff (員工) G= Guest (賓客)

S: Good morning, sir. May I help you?

早上好先生，需要我?guī)兔幔?/p>

G: Good morning, I'm leaving today. May I settle my hotel bill now?

早上好，今天我要離開。我現(xiàn)在想把在酒店的賬單付了可以嗎？

* * *

S: Your name and your Room number, please?

請告訴我您的名字和房間號好嗎？

G: Jack Burns in Room 9102.

杰克·伯恩斯，9102室。

* * *

S: Did you have your breakfast?

您吃過酒店提供的早餐嗎？

G: Yes.

是的。

* * *

S: Have you used any facilities since then?

那您曾使用過酒店設(shè)施嗎？

G: No.

沒有。

* * *

S: Just a moment, please. I'm preparing your bill... Sorry to have kept you waiting. Here is your bill, RMB 1550 Yuan in total, including 10% service charge. Please check it.

請等一下。我準(zhǔn)備下您的賬單……對不起，讓您久等了。這是您的賬單，人民幣1550元，包括10%的服務(wù)費。請核查。

G: That's right.

對的。

* * *

S: You have paid a deposit of RMB 2000 Yuan, haven't you?

你已支付2000元押金，對嗎？

G: Yes. Here is the receipt.

是的，這是收據(jù)。

* * *

S: Thank you. Here is the invoice and your change. Have a check, please.

謝謝你，這是發(fā)票和零錢，請檢查。

G: It's all right. Thank you.

相當(dāng)不錯，謝謝你。

* * *

S: You're welcome.

不用謝。