一個沒能得到9美元折扣的家伙只留下了1顆星的評價

一個沒能得到9美元折扣的家伙只留下了1顆星的評價

One definition of evil is doing what profits you without caring whether or not you hurt others. Some people are so cheap that they don’t care who loses money, so long as they can save a few bucks. Now, I wouldn’t go so far as to call these people pure evil, but they really are walking a bit too close to the dark side of the Force for my liking.

邪惡的一種定義是，你只顧自己的利益而不顧是否傷害了他人。有些人很小氣，他們不在乎誰輸了錢，只要能省幾塊錢就行了?，F(xiàn)在，我不會說這些人是純粹的邪惡，但他們確實有點太接近原力的黑暗面了。

A guy called Matt begged for a discount when he was buying a screen, but his attempts were fruitless, so he left a 1-star review on Yelp. However, what he probably didn’t expect was that the store owner would reply, and explain in minute detail exactly why the reviewer was wrong. I love the smell of faultless logic in the morning. Don’t you?

一個叫馬特的家伙在買屏幕的時候請求打折，但是他的嘗試沒有成功，所以他在Yelp上留下了1星的評論。然而，他可能沒想到的是，店主會回復(fù)，并詳細解釋為什么審查員是錯的。我喜歡早晨邏輯完美的味道。你呢?

A dissatisfied customer left a 1-star review on Yelp, after he didn’t get a 9 dollar discount

一位不滿意的顧客在Yelp上留下了1星的評論，因為他沒有得到9美元的折扣

A Reddit user by the name of Thicc_Pug posted the interaction on the ‘Choosing Beggars’ subreddit; the post got more than 53,600 upvotes. One individual, who is a small business owner, commented that this story made their morning. While another exclaimed the store owner’s comeback was very “satisfying.”

Reddit用戶Thicc_Pug在“選擇乞丐”版塊上發(fā)布了這一互動;該職位獲得了53,600多張贊成票。一位小企業(yè)主評論說，這個故事讓他們度過了一個愉快的早晨。而另一名網(wǎng)友則表示，店主的回復(fù)非常“令人滿意”。

The store owner left a lengthy reply, and used logic to explain why he was in the right

店主留下了一封很長的回信，并用邏輯解釋了為什么他是對的

In an interview, Reddit user Thicc_Pug told Bored Panda their thoughts about what happened. “I think that store owner is 100% right in this situation. He is not the one selling his item at a loss; that’s not how business works. Asking for a discount is totally fine. However, after being rejected for discount and still continuing to ask for it is not fine. And writing a bad review after that only because you didn’t get a discount just proves that he is a stupid person.”

在一次采訪中，Reddit用戶Thicc_Pug向Bored Panda講述了他們對此事的看法。“我認為店主在這種情況下是百分之百正確的。他不是那個虧本賣東西的人;這不是商業(yè)運作的方式。要求打折是完全可以的。然而，在被拒絕折扣后，仍然繼續(xù)要求它是不好的。在那之后寫一篇差評，只因為你沒有得到折扣，這只能證明他是一個愚蠢的人。”

“I think small businesses are vulnerable to reviews, but it is very unlikely to only get stupid people like that to review your product. However, one bad review has much more effect on product that one good review. I have seen that for some salespeople a 4-star review is not good enough. The problem is fake reviews or liars. On Yelp, you don’t even need to buy a product or be a customer of the store you are reviewing so there might be some fake reviews that are bad, especially for small businesses. There needs to be a point system for reviews and history for each reviewer so it’s easier to tell whether this reviewer is legit or not.”

“我認為小企業(yè)很容易受到評論，但不太可能只有像這樣的傻瓜才會去評論你的產(chǎn)品。然而，一個不好的評價比一個好的評價對產(chǎn)品的影響要大得多。我發(fā)現(xiàn)對一些銷售人員來說，4星的評價還不夠好。問題在于虛假評論或說謊者。在Yelp上，你甚至不需要購買產(chǎn)品或成為你評論的商店的顧客，所以可能會有一些虛假的評論是不好的，尤其是對小企業(yè)來說。需要有一個評分系統(tǒng)來記錄每個評論者的評論和歷史，這樣就更容易判斷這個評論者是否合法。”

Bored Panda also reached out to the electronics repair technician store owner Louis Rossmann, who goes by the moniker larossmann on Reddit. Rossmann said that he believes Yelp reviewers have grown accustomed to receiving special treatment.

Bored Panda網(wǎng)站還聯(lián)系了電子維修技師店主路易斯·羅斯曼，他在Reddit上的昵稱是拉羅斯曼。羅斯曼說，他相信Yelp的評論者已經(jīng)習(xí)慣了接受特殊待遇。

He also suggested what could be done to reduce their influence over small businesses: “Stop giving it to them. Treat people the way you feel you deserve to be treated, give every customer your all— try and go out of your way to make people feel secure, less anxious, and happy they came to you. This will alleviate your guilt.”

他還建議可以做些什么來減少他們對小企業(yè)的影響:“停止給他們優(yōu)待。用你認為自己值得被對待的方式對待別人，把你的一切都給每一位顧客——盡你所能讓人們感到安全、不那么焦慮、他們來找你時很高興。這將減輕你的罪惡感。”

Image credits: Paul Sableman (not the actual photo)