世界500強(qiáng)員工必用英文e-mail大全第三章 Unit 12-2 訂貨失誤的道歉

2. 訂貨失誤的道歉

訂貨失誤的道歉英文郵件范文1

Dear Mr. Wang,

I am writing to inform you that we made mistakes in placing order No.1234 with you. We planned to order white shirt size L, but the results turned to be that we have booked white shirt size M. We hereby request a correction of the mistake. We are quite clear that this will cause you trouble, for which we extend our sincere apology.

We would appreciate it if this situation could be resolved.

We look forward to your reply.

Yours sincerely,

Li Ming

尊敬的王先生，

我寫(xiě)信是想告訴您我方在貴方所下的編號(hào)為1234的訂單發(fā)生了錯(cuò)誤。我們本來(lái)打算是要訂L型號(hào)的白色襯衫，但結(jié)果我們訂了M型號(hào)的白色襯衫。我們現(xiàn)在要求修訂這一錯(cuò)誤。知道此事會(huì)給貴公司帶來(lái)麻煩，還請(qǐng)海涵。

如果問(wèn)題得到解決我們將感到很欣慰。

期待您的回信

李明

謹(jǐn)上

訂貨失誤的道歉英文郵件范文2

Dear Mr. Li,

We acknowledge your letter of April 12, requesting a size change of the shirts.

We are delighted to grant your request, since we have not begun to arrange shipment.

Enclosed please find the contract, and make the amendment accordingly and then send back to us. Thank you for your cooperation.

Yours sincerely,

Wang Jing

尊敬的李先生，

貴方4月12日要求更改襯衫型號(hào)的信件收悉。

由于我們還沒(méi)有安排裝船，我們很高興答應(yīng)你方的請(qǐng)求。

附件請(qǐng)查收合同一份，請(qǐng)假相應(yīng)修改后寄還我方。

感謝您的合作。

王京

謹(jǐn)上

訂貨失誤的道歉英文郵件范文3

Dear Mr. Li,

Your letter of April 12 put us in a dilemma, as the shipment of your order was almost ready. You should have informed us earlier. We will arrange replacement the soonest possible. But we are afraid the shipment will be a few days later than the date stipulated in the contract.

Yours sincerely,

Wang Jing

尊敬的李先生，

貴方4月12日的來(lái)信使我們很為難，你方的訂單裝船手續(xù)幾乎完備。你們應(yīng)當(dāng)早些通知我們。我們會(huì)盡快安排更換型號(hào)。但是，恐怕裝船的時(shí)間會(huì)比合同約定的晚上幾天。

王京

謹(jǐn)上