365天實用商務(wù)口語 第27期:掛失與銷戶業(yè)務(wù)
您得先掛失，然后7天后再來。
You can apply for a new account or close thisaccount in 7 days.
您7天后可以申請一個新的賬戶或銷掉這個賬戶。
Is your bank card lost, stolen or you forgot the PINnumber?
您的銀行卡是丟了、被盜了，還是您忘記密碼了?
Please fill out this lost passbook affidavit.
請?zhí)钜幌逻@張存折掛失聲明。
Could you tell me when you had your book last?
您能告訴我您最后一次使用存折是什么時候嗎?
Could you tell me when you had your bank card?
您能告訴我悠上一次用銀行卡是什么時候嗎?
Please let me have your name and address, and your savings account number if you rememberit.
請告訴我您的姓名、地址，如果您能記起來的話，還有您的賬號。
Could I have your name, address and account number, please?
您能告訴我您的姓名、地址和賬號嗎?
I'll check whether your money is still in your account or not.
我來查一下錢是不是還在您的賬戶上。
I'll check it out according to your name and address.
我根據(jù)您的姓名和地址查一下。
I have your account number here. The balance Is 6,600 yuan.
我找到您的賬號了。您的賬戶余額是6600元。
Do you know the balance in your account?
您知道您賬戶上的余額嗎?
There is a 10 RMB fee to replace each lost bank card.
換新卡需要收費10元。
When would you like your account closed?
您想從什么時候開始銷戶?
Why do you want to close this account?
您為什么要銷戶?
You can close this account after you have paid all the bills.
您得先把賬單還清才能銷戶。
You have to pay the bills first.
您得先還清賬單。
Your balance at our bank Is 300 yuan.
您在本行的結(jié)佘是300元。
Here is the interest.
這是利息。
Your deposit is exhausted.
您的存款已經(jīng)取凈了。
May I help you, sir?
先生，需要幫忙嗎?
Yes, I hope so. I'm sorry. but I've lost my savings passbook.
是的。希望你能幫上忙。很抱歉，我把存折弄丟了。
Could you tell me when you had your book last?
您能告訴我您最后一次使用存折是什么時候嗎?
It's hard to say. Perhaps several weeks ago. I can't remember the exact day.
不好說。也許是幾個星期以前。具體的日子我記不起來了。
Well. Can you tell me how much you deposited at that time?
那您能告訴我那一次您存了多少錢嗎?
It was about 6,800 yuan. Oh, no. Excuse me, not RMB 6,800 yuan, but 6,600 yuan.
大概是6800元。哦，不。不好意思，不是6800元，是6600元。
All right. Please let me have your name and address, and your savings account number if youremember it.
好的。請告訴我您的姓名、地址，如果您能記起來的話，還有您的賬號。
I'm John Zhang. My address is No. A15, Building 1, Shanghai Avenue. But I can't recall mynumber.
我叫張約翰，我的地址是上海大道1號樓A15號。不過我想不起來我的賬號了。
Don't worry. Mr. Zhang. Let me try to check it out for you. One moment, please...Yes, Mr.Zhang.
張先生，不用著急。我?guī)湍橐幌隆Ｕ埳缘取?/p>
I have your account number here. The balance is 6,600 yuan.
張先生。我找到您的賬號了。您的賬戶余額是6600元。
Thank goodness! Nobody came to cash my money. Thank you very much.
謝天謝地!沒有人取走我的錢。太感謝你了。
It's my pleasure. Please fill out this lost passbook affidavit.
我很高興能幫上您的忙。請?zhí)钜幌逻@張存折掛失聲明。
