外貿(mào)英語一點通第187期:貿(mào)易索賠之提出索賠

[00:00.00]Make a claim Three boxes of your product didn't coincide with your sample last time. 提出索賠 上次你們的貨物中有三箱品質(zhì)規(guī)格與樣品不符。 [00:05.35]I've no idea of what is happening. There hasn't been such a thing with us. Maybe the factory sent the wrong boxes. 這是怎么回事，我們從來沒發(fā)生過這樣的事。也許是工廠方面搞錯了。 [00:11.58]Here is what differs from your sample. 這是與樣品不符的東西。 [00:14.19]I got it. I am contacting the factory right now. 我馬上與廠方聯(lián)系。 [00:16.57]I am sorry and we are responsible for the mistake we will exchange all merchandises that fall short of our sample. 這次差錯完全使我們的責任。非常抱歉。與樣品不符合的貨物全部無償調(diào)換。 [00:24.56]We will not get to the bottom since this is the first claim. 這次是第一次發(fā)生索賠，所以我們就不再深究了。 [00:28.14]There won't be such things. 以后一定不會發(fā)生這類事了。

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