星級典句:
第一天:We have a great variety of hats.
我們的帽子品種齊全。
A: What do you think about the bonnet, madam?
夫人,您覺得這頂帽子怎么樣?
B: That's good. But do you have anything else?
不錯。但是還有其他的嗎?
A: Yes, we have a great variety of hats. Please take your time.
有的,我們的帽子品種齊全。您慢慢看。
B: Thank you.
謝謝。
第二句:We are closing out stock, so there's not much left over.
我們正在出清存貨,庫存不多了。
A: Can you show me the pink one over there?
能給我看一下那邊的那頂粉色的嗎?
B: This one? Oh, it really suits you, madam. We are closing out stock, so there's not much left over.
這頂嗎?噢,夫人,這頂帽子很適合您啊。我們正在出清存貨,存貨不多了。
A: Oh, really. OK. I want to take this one.
噢,真的嗎。那好吧,我就要這頂。
B: Alright, madam.
好的,夫人。
其他表達法:
Go right ahead, please. 隨便參觀。
The stock is limited. 庫存有限。
爭取時間以便長期抗戰(zhàn)要有技巧,再心急也要說“慢慢看”。
根據(jù)情況也可通過閑聊進入主題,讓顧客有一定時間考慮。